Last updated: 7 October 2026

www.electronix.ie respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we may collect when you use www.electronix.ie, place an order, contact us or otherwise interact with our website, how we use that information, and the rights available to you under applicable data-protection law.

1. Who We Are

www.electronix.ie is operated by:

www.electronix.ie 12 Saint Etchens Court Kinnegad, Co. Westmeath N91 KX60 Ireland

CRO Business Name Registration No. 727634. Phone: +353 89 2111 043 Email: customer.service@electronix.ie

For questions about this Privacy Policy or how your personal information is handled, please contact us using the details above.

2. Information We May Collect

Depending on how you use our website, we may collect the following information:

Information you provide to us

This may include:

  • your name;
  • billing and delivery address;
  • email address;
  • telephone number;
  • order details;
  • information you provide when contacting customer service;
  • information submitted through our contact form;
  • information you provide when requesting a return, refund or other assistance.

We only request information that is reasonably necessary for the relevant purpose.

Order and transaction information

When you place an order, we may process information relating to:

  • the products you purchase;
  • order number;
  • order date;
  • delivery information;
  • payment status;
  • delivery and fulfilment information;
  • returns, refunds and customer-service communications.

Payment-card details are normally processed by the relevant payment service provider. We do not knowingly store complete payment-card details on our website.

Technical information

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security services or other technologies we use.

Depending on the services active on the website, this may include:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • pages visited;
  • approximate location derived from IP address;
  • referring website;
  • date and time of visits;
  • information about how the website is used.

3. How We Use Personal Information

We may use personal information for purposes including:

  • processing and fulfilling orders;
  • arranging delivery;
  • processing payments and refunds;
  • providing customer service;
  • responding to enquiries;
  • dealing with returns, cancellations and faulty products;
  • communicating with you about an order;
  • maintaining records of transactions;
  • preventing fraud, abuse or other unlawful activity;
  • maintaining the security and operation of our website;
  • improving our website, products and services;
  • complying with legal and regulatory obligations.

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by law.

4. Legal Bases for Processing

Where applicable, we process personal information on one or more of the following legal bases:

Contract

We may need to process information to provide products and services you have requested, process your order, arrange delivery, provide refunds or otherwise perform our obligations to you.

Legal obligation

We may process information where necessary to comply with legal, tax, accounting or regulatory requirements.

Legitimate interests

We may process information where necessary for legitimate business interests, such as maintaining website security, preventing fraud, managing customer enquiries and improving our services, provided those interests do not override your rights and freedoms.

Consent

Where the law requires consent, such as for certain cookies, analytics or marketing activities, we will request consent before carrying out the relevant processing.

You may withdraw consent where processing is based on consent.

5. Contact Forms and Customer Enquiries

If you contact us through our website or by email, we may process the information you provide so that we can respond to your enquiry.

We may retain correspondence where reasonably necessary for customer service, order administration, legal, security or record-keeping purposes.

Please avoid submitting unnecessary sensitive personal information through our contact form.

6. Orders and Delivery

When you place an order, we may need to share relevant information with payment processors, couriers, fulfilment providers or supplier partners where necessary to process and deliver your order.

For example, a delivery provider may need your name, delivery address and telephone number to complete delivery.

We only provide information reasonably necessary for the relevant service.

7. Payment Information

Payments may be processed through third-party payment providers.

Where payment is processed by a third-party provider, your payment information may be handled directly by that provider in accordance with its own privacy policy and security practices.

www.electronix.ie does not knowingly store complete payment-card numbers on its website.

8. Cookies and Similar Technologies

www.electronix.ie may use cookies and similar technologies to operate the website, remember preferences, maintain security and understand how the website is used.

Some cookies may be necessary for the website and shopping functionality to operate correctly.

Where applicable law requires consent for non-essential cookies or similar technologies, we will request consent before using them.

You can manage or restrict cookies through your browser settings and, where provided, our website’s cookie-management tools.

Disabling certain cookies may affect some website functionality.

9. Analytics

We may use website analytics services to understand how visitors use www.electronix.ie and to improve the website and customer experience.

Where an analytics service is used, information may be processed in accordance with that provider’s privacy terms.

Where consent is legally required for analytics cookies or similar technologies, we will obtain the required consent before using them.

10. Advertising and Marketing

We may use advertising, measurement or marketing technologies where appropriate to promote our products and understand the effectiveness of our marketing.

Where required by law, we will request consent before using cookies or similar technologies for advertising or marketing purposes.

We will not send direct marketing communications where consent or another lawful basis is required unless we have the appropriate lawful basis to do so.

You may unsubscribe from marketing communications at any time where an unsubscribe option is provided.

11. Who We May Share Information With

We may share personal information with trusted third parties where reasonably necessary for the purposes described in this Privacy Policy.

These may include:

  • payment and payment-processing providers;
  • delivery and courier companies;
  • fulfilment or supplier partners;
  • website hosting and technical service providers;
  • website security providers;
  • analytics or technology providers;
  • professional advisers where necessary;
  • government, regulatory or law-enforcement authorities where legally required.

We do not sell your personal information to third parties.

12. Supplier and Fulfilment Partners

Some www.electronix.ie products may be fulfilled through supplier or fulfilment partners.

Where necessary to fulfil an order, we may provide the partner with information such as your name, delivery address, telephone number and order details.

Information is shared only to the extent reasonably necessary to fulfil the order or provide the relevant service.

13. International Data Transfers

Some service providers we use may process personal information outside Ireland or the European Economic Area.

Where personal information is transferred outside the European Economic Area, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data-protection law.

This may include relying on an adequacy decision, appropriate contractual safeguards or another lawful transfer mechanism.

14. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining appropriate business records and complying with legal obligations.

The retention period will depend on the type of information and the reason it is being retained.

Some transaction, accounting or legal records may need to be retained for longer periods where required by law.

15. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

If we become aware of a personal-data breach that requires notification under applicable law, we will take the appropriate steps required by law.

16. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have rights including:

  • the right to access personal information we hold about you;
  • the right to request correction of inaccurate information;
  • the right to request deletion of information where applicable;
  • the right to request restriction of processing in certain circumstances;
  • the right to object to certain processing;
  • the right to data portability where applicable;
  • the right to withdraw consent where processing is based on consent.

These rights are subject to applicable legal conditions and exceptions.

To exercise a privacy right, please contact us using the details below.

17. Contacting Us About Privacy

For privacy or data-protection enquiries, please contact:

www.electronix.ie 12 Saint Etchens Court Kinnegad, Co. Westmeath N91 KX60 Ireland

CRO Business Name Registration No. 727634. Phone: +353 89 2111 043 Email: customer.service@electronix.ie

Please provide enough information for us to understand your request and locate the relevant information.

18. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can investigate and try to resolve the issue.

You may also have the right to complain to the relevant data-protection supervisory authority.

For Ireland, the relevant supervisory authority is the Data Protection Commission (DPC).

19. Children’s Privacy

www.electronix.ie is not intended to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us, please contact us so that we can consider the appropriate action.

20. Links to Other Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites.

You should review the privacy policy of any third-party website before providing personal information.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or the way we process personal information.

When we make changes, we will update the date shown at the beginning of this Privacy Policy.

We recommend checking this page periodically for the latest version.

22. Contact Details

If you have any questions about this Privacy Policy or how www.electronix.ie handles personal information, please contact us:

www.electronix.ie 12 Saint Etchens Court Kinnegad, Co. Westmeath N91 KX60 Ireland

CRO Business Name Registration No. 727634. Phone: +353 89 2111 043 Email: customer.service@electronix.ie